Privacy Policy & Cookie Declaration

1. Introduction

This Privacy Policy describes how Elite ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website. We are committed to protecting your privacy and ensuring your data is handled securely and in compliance with the General Data Protection Regulation (GDPR).

Data Controller

2. Data We Collect

3. How We Use Your Data

• To respond to your inquiries and provide requested services.
• To schedule and manage appointments.
• To protect our website from spam and fraud.
• To improve our website based on usage patterns.

4. Third-Party Processors

We share data with the following third parties to provide our services:

Data transferred to Google (USA) is protected under the EU-U.S. Data Privacy Framework or Standard Contractual Clauses approved by the European Commission to ensure an equivalent level of data protection.

5. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

You have the right to lodge a complaint with a supervisory authority. In Italy, this is the Garante per la protezione dei dati personali (www.garanteprivacy.it).

6. Data Retention

We store your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Inquiry Data: Retained for 24 months from the last contact.
• Service/Appointment Records: Retained for 10 years to comply with Italian tax and legal obligations.
• Analytics Data: Automatically deleted after 26 months.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect.
• Right to Delete: Request the deletion of your personal information.
• Right to Opt-Out: We do not 'sell' or 'share' your personal information for cross-context behavioral advertising as defined by the CCPA.
• Right to Limit: We do not use or disclose sensitive personal information for purposes other than those permitted by the CCPA.

Cookie Declaration

Below you can find details about the cookies we use and their purpose. You can change your preferences at any time using the cookie icon in the corner of your screen.